Splunk has revolutionized operations in pretty much all the industries. From monitoring, searching, and analyzing to visualizing the machine-generated data. Even in the cybersecurity industry, it has helped resolve issues easier.

SMSEagle is a hardware and software provider for sending SMS. It can send SMS even if your network fails. In order to improve their customer satisfaction level; they were looking for a way to switch to SMS from email where we helped them.

Problems clients face

Big companies face issues in processing unstructured data. Although they can work on it; but takes a lot of extra effort to monitor, search or examine that data. Similarly in the cybersecurity industry analyzing, detecting harmful network activities, or responding to threats is a challenge. The legacy SIEM system helps, but Splunk is fairly quick and accurate.

How we helped them

The right tool like Splunk and the right service provider can take all your pain away whether it’s creating alerts, dashboards, graphs, reports, or visualizing data, we can help. We understand how important cybersecurity is for any company, especially fintech companies, we can work to enable you more efficiently. We can help you capture, index, and correlate real-time data without a headache. Splunk offers integrated observability which means you can have a bird-eye view of things moving around, teams can collaborate around teams using common worksurfaces. Splunk can provide us with end-to-end visibility. Just like SMSEagle we really look forward to creating new success stories.

Outcomes

• Enabled their customers to send SMS instead of email
• Decreased their response time
• Increased customer satisfaction

Be next, hop in

         Just like every other customer; if you want to have an amazing service delivery experience or if you are experiencing any other issue related to big data where Splunk is useful, we will make it easier for you. Contact us here; we will be happy to hear from you.